Pengaruh Kualitas Pelayanan Terhadap Kepuasan Nasabah Studi Kasus Bank Mandiri. Sahmiyya: Jurnal Ekonomi dan Bisnis, [S. l.], v. 2, n. 2, p. 409–417, 2023. Disponível em: https://e-journal.uingusdur.ac.id/sahmiyya/article/view/1828. Acesso em: 19 jul. 2026.